PRIVACY POLICY
Your privacy is important to www.buyglassesjp.com and we are committed to protecting your personal information. buy-glasses.jp is a website to sell glasses. This website, www.buyglassesjp.com, is operated by SHOMARA LTD(“buyglassesjp.com”, “we” or “us”) .
This Privacy Policy (“Policy”) relates to our use of your personal information when you:
Use our website, microsites or mobile applications and provide us with your personal information, for example by signing up for our newsletters or messages or leaving a review;
Register for our rewards program;
Purchase products directly from our website;
Interact with us through social media, adverts or content on third party websites;
Otherwise engage with us, for example by contacting our friendly customer service team (collectively the “Services”).
This Policy explains who we are; what personal information we collect about you; how we use it (including who we share that personal information with) and your rights and choices regarding your personal information.
1. WHAT INFORMATION DOES buy-glasses.jp COLLECT ABOUT ME AND WHY?
The personal information that we may collect about you broadly falls into the following categories:
Information that you provide directly. When you engage with buy-glasses.jp, we may ask you to share your personal information. We have listed below the categories of personal information we may collect:
Identifiers. Such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
When you register for an account, we will also collect information associated with your account such as the date you joined and your order numbers.
When you place an order and/or contact our customer service department, you may provide your delivery and billing address, credit card type, credit card number and credit card expiration date. We will also collect details of your past orders.
Images and photographs. For example, if you enter a competition on the website or via social media when you tag us you may provide a photograph of yourself, or if you engage with us via technologies such as AR, face evaluation or other tools.
Your opinions or other information. For example, if you review the products you have purchased from us or provide information about products and/or cosmetic concerns, and the brands and products you use.
Commercial information. Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Information that we collect automatically. When you engage with buy-glasses.jp we may use cookies and similar tracking technology to collect the following information about you automatically (for further information please see our Cookies Policy for more information):
Internet or other electronic network activity information. Such as browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
For example, when you visit the website, engage with buy-glasses.jp content or with us digitally, we may collect certain information from your computer, tablet or mobile phone (“Device”) such as your IP address, Device type (i.e. make and model), unique device identification numbers, browser-type and time zone settings
We may also collect information about how your Device has interacted with us including: the pages accessed and links clicked; how you navigate to and from the website (such as how you scroll over the site, which parts you click and how long you spend on each page); your preferences, the products and/or services that you have viewed or searched for; and crashes, download errors and response times.
Geolocation Data. Such as physical location or movements. We collect your IP address and infer location such as city or postcode therefrom.
For example, when you visit the website, engage with buy-glasses.jp content or with us digitally, we may collect your broad geographic location (e.g. country or city-level location) from your Device.
Inferences drawn from other personal information. Such as a profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
For example, when you visit the website, we may use the personal information indicated above to provide you with tailored advertising, content and products that we think you may like. This is described in further detail in the section below marked “How does www.buyglassesjp.com use my personal information?”.
2. HOW DOES buy-glasses.jp USE MY PERSONAL INFORMATION?
We will use your personal information for the purposes set out in this Policy, which will include:
To provide you with the products and services that you have requested - To administer our relationship with you and to carry out our obligations arising from the relationship between you and us, including internal accounting and administration purposes, to process payment for purchases or other services and to create and manage your account.
To process your payments - After you place an order on our website you will need to make payment for the goods or services you have ordered.
To verify your identity - For example we may use your email address to determine if you already have an account with us.
For analytics purposes - For example, we may analyze your personal information including your location, products and/or services requested, age, time zone, IP address and URL visited, against our wider customer base for internal business purposes, such as generating statistics and developing marketing plans, to improve our services and products and the website. We may also aggregate and de-identify your information to create customer segments and share with our affiliates and partners.
For non-marketing communications - We may use your personal information to communicate with you about important information in relation to your account, the service you have requested or other non-marketing communications. This includes: (i) emailing you to verify your identity when you sign-up; (ii) emailing you where you have requested a password and/or username reset; (iii) notifying you that a particular service has been suspended for maintenance or terminated; (iv) letting you know that we have updated this Policy or our Terms of Use; or (v) letting you know about any products that you have requested or purchased. We will never contact you to ask for your password, please be careful if you receive any communications from people requesting this information.
To provide the best service to our customers - For example, we may use your personal information to process and respond to your questions and/or inquiries.
For site optimization and management - For example we may use your personal information provided to us to:
administer the website;
ensure the security of our networks and of your information;
customize your future visits to the website based on your interests to ensure the most user-friendly online navigation experience;
improve the website and our other digital offerings (including to fix operational problems such as pages crashing and software bugs); and
provide services to our partners such as tools, analyses, data and insights to see how their website or mobile applications are used.
For product development and business development purposes - For example, we will use information we collect from you to improve our products and develop new products.
For fraud prevention and detection purposes and to protect and defend the rights and property of buyglassesjp.com our employees and business partners.
For employment application purposes - For example, if you contact us in relation to your employment prospects, we will use your personal information to consider you for current and future employment opportunities and to contact you with respect to employment opportunities at buy-glasses.jp that you have expressed an interest in.
Use of Non-Personally Identifiable Information
We may use non-personally identifiable information, such as anonymized and/or aggregated Services usage data, in any manner that does not identify individual users for the purpose of improving the operation and management of the Services, including to develop new features, functionality, and services, to conduct internal research, to better understand usage patterns, to resolve disputes, to troubleshoot problems, to fulfill user requests, or for security and compliance purposes. Any non-personally identifiable information that is combined with personal information will be treated by us as personal information.
Change of purpose
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the business purpose which allows us to do so.
Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
3. FOR WHAT BUSINESS PURPOSE CAN buy-glasses.jp USE MY PERSONAL INFORMATION IN THIS WAY?
We are required to satisfy one or more of the reasons set out by applicable data privacy law before we can collect and use your personal information.
Generally, our business purpose for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally rely on the following reasons to collect and use your personal information:
Performance of a contract
Using your information may be necessary for us to perform our obligations under a contract with you or with a view to entering into such a contract. For example, where you have: (i) purchased services and/or products from us, we will need to use your information to provide those services and/or products; or (ii) approached us in relation to employment opportunities, the collection and use of your personal information is necessary to enable us to offer you the job role, process your acceptance of the offer, on-board you as an employee and fulfil our obligations as an employer.
Compliance with our legal obligations
The collection and use of your personal information may be necessary to enable us to meet our legal obligations. For example, to verify your identity and undertake necessary due diligence checks.
Pursuing our legitimate interests
Where such processing is not overridden by your interests or fundamental rights, we are permitted to use your personal information where it is necessary in order to pursue our legitimate interests, for example to operate the website and our other digital offerings, to improve our products and services, content and our other digital offerings or to undertake marketing. We may have other legitimate interests and if appropriate we will make this clear to you at the relevant time.
Consent
In some limited circumstances, we may rely on your consent to collect and use your personal information. For example, we may rely on consent: (i) where you have approached us in relation to employment opportunities and have provided us with sensitive personal information, such as information in relation to your racial and ethnic origin, sexual orientation, religion, physical and mental health, disabilities or trade union membership; or (ii) in relation to the sending of e-marketing or communications.
If we rely on consent, this will be made clear to you at the time we request your information. You can withdraw your consent at any point by using the mechanism provided at the time, or by contacting us using the contact details provided in the section “How do I contact www.buyglassesjp.com?” of this Policy.
Vital interests
In some instances, we may need to use your personal information to protect your vital interests or those of another person.
You may not always be required to provide the personal information that we have requested. However, if you choose not to provide certain information, you may not be able to take advantage of some of our services. Any information that is so required is clearly marked as mandatory. If you would prefer that we not collect certain personal information from you, please do not provide us with any such information, or opt out of providing this information where applicable.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), these interests will normally be as set out in this Policy; however, if this changes we will make clear to you at the relevant time what those legitimate interests are.
If you have any questions or need further information concerning the business purpose on which we collect and use your personal information, please contact us using the contact details provided in the section below marked “How do I contact www.buyglassesjp.com?"
4. WHAT ARE MY DATA PROTECTION RIGHTS?
buy-glasses.jp respects your right to access and control your personal information. You have choices about the data we collect. When you are asked to provide personal information that is not necessary for the purposes of providing you with our Services, you may decline. However, if you choose not to provide data that is necessary to provide a Service, you may not have access to certain features or Services.
We aim to keep all personal information that we hold accurate, complete and up-to-date. While we will use our best efforts to do so, we encourage you to tell us if you change your contact details. However, if you believe that the information we hold about you is incorrect, incomplete or out-of-date, please contact us at service@buy-glasses.jp.
Access to personal information: In some jurisdictions, you have the right to request access to your personal information. In these cases, we will comply, subject to any relevant legal requirements and exemptions, including identity verification procedures. Before providing data to you, we will ask for proof of identity and sufficient information about your interaction with us so that we can locate any relevant data. We may also charge you a fee for providing you with a copy of your data (except where this is not permissible under local law).
Correction and deletion:In some jurisdictions, you have the right to correct or amend your personal information if it is inaccurate or requires updating. You may also have the right to request deletion of your personal information. Please note that such a request could be refused because your personal information is required to provide you with the products or services you requested, e.g. to deliver a product or send an invoice to your email address, or that it is required by the applicable law.
Do Not Track: Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many website operators, including www.buyglassesjp.com, do not respond to DNT signals.
5. HOW DO I STOP RECEIVING MARKETING COMMUNICATIONS?
We will only send you marketing communications if you have agreed to this, or if we are otherwise permitted by law. If at any time you decide that you no longer wish to receive marketing communications from us, you may opt out by clicking on the relevant ‘unsubscribe’ link in the emails you receive, by texting STOP in response to any text message or by contacting us using the details found in the section “How do I contact www.buyglassesjp.com”.
Please note, while we will honor your request to stop receiving marketing communications, we will continue to send you service-related communications such as emails confirming purchases through the website.
6. HOW LONG DOES buyglassesjp.com KEEP MY PERSONAL INFORMATION?
We will retain your personal information where we have an ongoing legitimate business need to do so (for example, to provide you with access to the www.buyglassesjp.com or other digital offerings, to provide you with a product you have purchased, or to comply with applicable legal, tax, or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. IS MY PERSONAL INFORMATION SECURE?
We understand that you care how your personal information is used and/or shared with others, and we value your trust and seek to safeguard your personal information.
We implement appropriate technical and organizational security measures, including physical, administrative and technical safeguards to protect your personal information from unauthorized access, use and disclosure.
The measures we use to protect your personal information are designed to provide a level of security appropriate to the risk of processing your personal information. However, please be aware that no electronic transmission of information can be entirely secure. We cannot guarantee that the security measures that we have in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective.
8. HOW OLD DO I HAVE TO BE TO USE THE buyglassesjp.com SITE OR OTHER DIGITAL OFFERINGS?
You must be aged 13 or over to use the buyglassesjp.com site and our other digital offerings.
We take your privacy very seriously and we understand the importance of taking extra precautions to protect the privacy and safety of children who use our products and services. We do not solicit or knowingly collect personal information from children aged 13 and under. If we are made aware that we have received such information, or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records.
9. HOW DO I CONTACT www.buyglassesjp.com?
We have taken great measures to ensure that your visit to the website is an excellent one and that your privacy is respected. If you have any questions, comments, or concerns about our privacy practices and/or would like to submit a privacy request, please contact us either:
E-mail: buyglassesjp@gmail.com
